We've compiled for you the most frequently asked questions. If you do not find the answer you were looking for, we will be happy to assist you at our Support Center.
In order to accumulate as many shekels that will be converted to Bitcoin, gather all your expenses on your maxBack Crypto card. Upon the billing date, the shekels accumulated during the month are automatically converted to Bitcoin (in accordance with the conversion rate of NIS to Bitcoin at the time of conversion).
Each expense of 160 NIS on the card is equal to 1 NIS that will be automatically converted to Bitcoin at the billing date. The accrual ratio of institutional expenses is every 320 NIS equal to 1 NIS).
The coins are monthly deposited in a personal and dedicated account that is opened at Bits of Gold upon issuance of the card, with no commission. At any point you can check your balance at your personal area in the Bits of Gold account, or on max website or app. We also update by email on each new deposit.
You can keep the coins at your account at Bits of Gold (and even buy and deposit additional coins into it). Subject to a minimum of 750 ILS in the account, you can sell your coins and receive the funds to a bank account on your name. The coins in this account cannot be transferred to another wallet.
There are no card fees in the first year of joining, then as specified at max.
No additional costs are charged for depositing and maintaining the coins in the Bits of Gold account.
Yes, there is a 6% discount on the fee for purchasing additional coins on the card. The card may provide additional benefits as specified at max.
maxBack Crypto card is for everyone. For veterans in the Crypto currency market and for those who want to take their first steps safely and without too much effort.
The maxBack Crypto card is the outcome of a collaboration between max and Bits of Gold Ltd. (hereinafter the "Bits of Gold") , in which the customer communicates at the same time with Max for the purpose of issuing the credit card, and with Bits of Gold for the purpose of opening a personal account, accumulating virtual coins and execution of crypto transactions in accordance with the terms of use of Bits of Gold | Issuing the card is subject to the terms and approval of Max | The accumulation and deposit of virtual coins will be made against "transactions" using the card, as defined in the MaxBack Crypto terms| Failure to repay the loan or credit may result in a charge of interest in arrears and enforcement proceedings | Virtual currency conversion services, currency transactions and cancellation, viewing the balance of the currencies, tax implications, information security aspects, and the cost of such services - are the sole responsibility of Bits of Gold, which operates under a permanent Financial Services Provider license, authorized by the Capital Market Authority (license number 56716) and in accordance with its terms of use.
Bits of Gold Ltd. (hereinafter the "Company") enables the purchase, sale, and retention of virtual currencies (hereinafter the "Services"). The Services and any advertising related to them on behalf of the Company do not constitute advice or recommendation regarding the profitability of investing, holding, buying, or selling virtual currencies. The information published should be regarded as an advertisement within the meaning of the Control of Financial Services (Regulated Financial Services) Law, 5776 – 2016.